E-mail Account Upgrade/Creation Name of person completing this form* First Last Email address of person completing this form* Is this for a business?* Yes No Business name What type of account do you have?* I'm an Office 365 user I'm a Google Apps user Office 365 QuestionsWhat kind of license do you need? This user will use e-mail only. This user will need e-mail and Office software on their computer What kind of help do you need in setting up a new Office 365 account?* I only need a new license. I'll set up everything myself. I understand my bill will increase with each new license. I need help setting everything up for this new user. How many Office 365 licenses do you need?Please enter a number from 1 to 999.Necessary setup infoWhat is the full name of the person who will use this e-mail account? What is the exact E-mail address you would like to assign to this user? Enter Email Confirm Email A temporary password will be sent to you. Please list the existing e-mail that you'd like this temporary password to be sent to. Enter Email Confirm Email Should this user be a part of any existing distribution groups i.e. [email protected] or [email protected]?List the groups they should be a part of below. Type "N/A" if they will not be a part of any groups.Do you need us to schedule a tech to setup Outlook or some other mail client program for this new user? Yes, I understand that this is a billable, hourly service completed by a business level engineer. No, I just use webmail or I know how to do it myself. How should we apply the user license? Replace an existing Office 365 user and use that existing license Add this user as a new license and increase my monthly bill. Replacing an existing Office 365 userWhich E-mail address is the new user replacing? Do you need us to back up the e-mails of the account to be deactivated? Yes, I understand that this is a billable, hourly service completed by a business level engineer. No, just wipe it. I have everything I need. Should the email that is being replaced be forwarded to anyone specific in your organization?List them below. (This is to ensure that you still receive all emails sent to this non-existent user.)Do you need us to schedule a tech to setup Outlook or some other mail client program for this new user? Yes, I understand that this is a billable, hourly service completed by a business level engineer. No, I just use webmail or I know how to do it myself. Google Apps QuestionsWhat kind of help do you need in setting up a new Google account? I only need a new license. I'll set up everything myself. I understand my bill will increase with each new license. I need help setting everything up for this new user. How many Google Apps licenses do you need?Please enter a number from 1 to 999.Necessary setup infoWhat is the full name of the person who will use this e-mail account? What is the exact E-mail address you would like to assign to this user? Enter Email Confirm Email A temporary password will be sent to you. Please list the existing e-mail that you'd like this temporary password to be sent to. Enter Email Confirm Email Should this user be a part of any existing distribution groups i.e. [email protected] or [email protected]?List the groups they should be a part of below. Type "N/A" if they will not be a part of any groups.For google apps users, list the drive folders that you would like this user to have access to?Type "N/A" if they will not be a part of any groups. (i.e. "They need to access the 'Team' and 'Accounting' folders.")Do you need us to schedule a tech to setup Outlook or some other mail client program for this new user? Yes, I understand that this is a billable, hourly service completed by a business level engineer. No, I just use webmail or I know how to do it myself. How should we apply the user license? Replace an existing user and use that existing license Add this user as a new license and increase my monthly bill. Replacing an existing userWhich E-mail address is the new user replacing? Do you need us to back up the e-mails of the account to be deactivated? Yes, I understand that this is a billable, hourly service completed by a business level engineer. No, just wipe it. I have everything I need. Should the email that is being replaced be forwarded to anyone specific in your organization?List them below. (This is to ensure that you still receive all emails sent to this non-existent user.)Special instructions and requestsIs there anything else you'd like us to know or do regarding this new user setup?
